The transportation industry is always looking for new ways to lower costs and save time. There are many areas in which shippers can do so. New systems and advances make connecting with drivers and carriers easier. Analytics unlock the doors to new ways to utilize equipment, and lower freight spend. Even the most basic transportation management system (TMS) platforms now rely on a host of new systems and processes to streamline supply chain management. It’s a continuous cycle of innovation, and as automation approaches maturity, it will expand to encompass more, including automating back office processes. Automating different back office duties and practices will add brand value, cut costs, and improve efficiency.